FAQs

Closure FAQs

Amazon Mechanical Turk is permanently closed as of September 30, 2026. Please find FAQs below addressing common questions about the closure.

Workers

What should I do to ensure I'm paid following MTurk's closure?
You have until October 30, 2026 to verify your payment preferences within the MTurk Worker Portal. Validate that you have a payment method and a payment frequency setup. If you have not set up a transfer schedule, go to the Account Settings page > Manage Payment Preferences and select a transfer schedule for your earnings. After October 30, 2026, please contact Customer Service for further payment update requests.

How will I get paid after MTurk's closure?
Payments will be distributed based on your existing payment schedule. If you haven't received your funds within that time, please contact MTurk Customer Service.

Will I still receive my latest tax documents from MTurk?
Yes, MTurk will still distribute any tax-related documentation via our established processes and deadlines.

Will I get paid for all HITs completed before closure?
Yes, all remaining completed and approved HITs will be paid out during your normal scheduled disbursement.

Will I be able to receive bonuses for completed HITs?
Requesters can award bonuses until October 30, 2026.

What happened to HITs that were pending approval on or after September 30, 2026?
Requesters have 30 days, until October 30, 2026 (per our standard HIT approval policy), to approve or reject any completed HITs. If no action is taken, they will be auto-approved.

Requesters

Is there anything I, as a Requester, need to do following the closure?
Yes, please verify your payment information within the MTurk Requester Portal by October 30, 2026. This will ensure that any refunds are processed in a timely manner. After October 30, 2026, please contact Customer Service for further payment update requests.

When will my pre-paid Requester balance be refunded?
You should expect a full balance refund within 30 days of the September 30, 2026 closure. If you haven't received your refund within that timeframe, please contact MTurk Customer Service.

When will I receive my final bill from AWS Billing?
Customers will receive a final bill from MTurk in the respective upcoming billing cycles following the September 30, 2026 closure.

Will I be charged for any incomplete HITs after the closure?
No. HIT submission closed on September 30, 2026. Requesters have 30 days (until October 30, 2026) from the closure to approve submitted HITs. All remaining unsubmitted HITs have automatically expired.

Can I provide a bonus to workers for completed HITs?
Yes. Requesters can award bonuses until October 30, 2026.

What happened to HITs that were pending approval on or after September 30, 2026?
Requesters have 30 days, until October 30, 2026 (per our standard HIT approval policy), to approve or reject any completed HITs. If no action is taken, they will be auto-approved.

General

What other AWS services does MTurk's closure affect?
This closure also applies to SageMaker Ground Truth and Amazon Augmented AI. The Amazon Mechanical Turk Worker type is no longer available for creating labeling jobs or human review workflows as of September 30, 2026.

How long will I be able to access my transaction history?
Your transaction history will remain available until January 28, 2027.